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Services |
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NOVUS IT
helps you excel
by making sure
that you are
technologically advanced
enough to create
a direct and
reliable connection
with everyone
of your customer,
partner
and supplier.
Your business
and industry
are unique,
and your services
provider should
understand
that. We are
uniquely positioned
to service the
wide spectrum
of inbound and
outbound
customer interaction
and back office
processing services.
NOVUS IT serves
multiple industries
with particular
emphasis in
Financial services,
Health Care,
IT, Telecommunication
and Manufacturing.
Our dedication
to expertise
and quality
provides strength
and reliability
necessary to
successfully
deliver results
on-time. From
strategy and
design, to multi-year
outsourced service
agreements,
NOVUS IT assists
it's clients
for high-quality,
cost-effective
full lifecycle
solutions.
We determine
what the future
will demand
from your business
and where you
need to be
to realize its
full potential.
And we ensure
the success
of your business
from both our
U.S office
and Off-shore
center. NOVUS IT
possesses the
right combination
of delivery
capacity and
talent
to meet your
unique requirements. |
Call Center
Services |
NOVUS IT's
call center
combines capability
and expertise
in order to
provide you
with the right
solution, taking
into full consideration
industry, proposition,
timing and target
market. NOVUS IT
engages in the
full process
of project planning
and set up,
ensuring a full
understanding
of your requirement
giving you the
full benefit
of our experience
within the call
center industry.
We offer world
class call center
solutions that
promote our
customers success
by providing
innovative,
value added,
applications
and services
that increases
customer productivity,
enhances the
quality of their
client communications
and delivers
the highest
level of support
and expertise
achievable.
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Outbound |
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Telemarketing
Services
Collections
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Surveys
&
Data
Verification
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Lead
Generation |
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Appointment
Scheduling |
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Market
Research |
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Inbound |
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Subscription
Services
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Credit
Card
Processing
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Billing
Queries |
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Sales
and
Technical
Support |
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Inbound
Hotel
Reservations |
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